Quality

Jackson is proud of the long-standing relationships we have with our customers, many of which have lasted for several decades. Fully acknowledging today’s budget-driven market has become a considerable influencer in decision-making, choosing the right partner is essential to ensure the delivery of quality services and products.

The many close and positive relationships Jackson has with our customers orientate around customer service and quality delivery. We believe firmly in doing the right thing for our customers and providing advice that is unbiased and beneficial to the operational costs and longevity of the equipment that we install and maintain.

Our growth strategy is based on relationship development by our non-commission-led, salespeople and our front-line managers who keep close contact with our customers, their decision-makers and second-party influencers in order to ensure customer satisfaction.

To provide additional assurance to customers new to Jackson who have not provisory experienced our quality service, Jackson hold a wide range of quality accreditations including ISO 9001:2015 Quality Management Systems, ISO 50001 Energy Management and ISO 14001:2015 Environment Management Systems. We additionally hold ISO 45001: 2018 Occupational Health & Safety Management Standard.

For full details of the various accreditations, please visit our Accreditations page.